hotel sales manager job description

On December 30, 2020 by

Hotels thrive on the repeat business of their existing accounts, so a sales manager is often tasked with keeping clients happy and managing accounts. Depending on the size of the hotel (usually number of rooms and/or annual revenue), the hotel may have multiple people in a sales role for a single hotel. Hotel sales managers manage sales accounts for both boutique hotels and hotel chains. At this time, the Sales Manager would negotiate a rate with Coca Cola and find out how many rooms are needed, for how many nights. They do this through sales and marketing. When bonuses are offered, they can be up to $10,000 per year. Job Summary Business Development and Strategic Accounts Manager will be responsible for oversight of customer relationships, sales team coordination and development of new sales channels…Reporting to the General Manager, this position offers an opportunity for personal and professional development with one of the most forward-thinking brands in architecture and construction… This is one part of the Sales Manager’s job that can often be difficult. How they choose to sell and market their hotel varies by property, as they will often have different strategies. The Company: Our client is an established premium International Resort and Hotel Operator and are currently looking to recruit an exceptional Sales and Marketing Director, with a proven track record in premium resorts and hotels. It isn’t uncommon for a single person to act as the Sales Manager for 3-5 hotels for example. From the PMS, POS and Hotel CRM software to the guest experience, to sales, marketing and even some Revenue Management, the Hotel Sales Manager must wear a number of hats at any given time while continually keeping the hotel’s profitability high. Additionally, some hotel managers can earn up to $14,600 in commissions each year as well. This duty might also include a small amount of problem-solving (if there were issues with the event) and a great amount of liaison with other hotel managers, if applicable, to help repeat customers get the best "deal" on an upcoming event. If you are planning to hold a wedding reception, a debut dance party, a company anniversary bash or any celebration for a special occasion in a hotel or resort, you’d be dealing with the Banquet Sales Manager. sales jobs. They are responsible for corporate/group business and also travel agent room sales. Since many accounts are trade organizations hosting conferences in a specified city, research often includes reaching out to event planners or coordinators at organizations near and far to solicit business. Identifying and courting customers, selling the benefits and amenities of their hotel and following up with the customer are all actions that help close sales. Posting id: 595590271. The Sales Manager is essentially responsible for increasing sales at the hotel by driving more business. Apply for a Four Seasons Hotels Inc Group Sales Manager job in Los angeles, CA. In many ways, the hotel’s success or failure is often determined by the quality of the manager and their ability to responsibly manage their daily and weekly activities, meet their sales targets and oversee the hotel’s finances with regard to corporate business. A hotel sales director’s duties vary based on whether she works for a large national chain or an independent business. Responds courteously and efficiently to queries and problems from guests and system users. As well as individual leads, hotel sales managers respond to requests for proposal to win the right to provide ho… business development jobs. Here is an outline of their essential duties: • Gain a deep understanding of the hotel’s existing and potential client base (this is often affected by the type of hotel, the location and the specific types of business taking place in the hotel’s geographic area), • Devise new ways to expand the client base through prospecting, marketing and key relationships, • Develop marketing materials for the hotel and implement/oversee the hotel’s marketing program, • Proactively reaches out to organizations, associations and companies that may require hotel rooms and/or meeting space for conferences and events, • Have in-person meetings with potential accounts to explain the hotel’s unique value proposition and to negotiate future business opportunities, • Network with wedding planners and special event planners to increase bookings for these types of events (this is also often done by the Catering Sales Manager or the Event Manager), • Negotiates, designs and implements special group rates for key accounts (as outlined above in the Coca Cola example), • Acts as a pro-active, quota-carrying salesperson that prospects accounts, closes deals and maintains relationships, • Processes payments, applies discounts and often creates key documents such as Group Sales Agreements, Group Resumes, Corporate Rate Letters, LNR Agreements and Banquet Event Orders (Want to know more about Banquet Event Orders? Sales Manager, General Manager, Hotel Manager and more! The hotel Sales Manager is responsible for prospecting for new business, while maintaining and nurturing old customers and accounts. Hotel Sales Managers attract customers from all over the world and encourage them to become guests in their hospitality establishments. Hotel sales executive pursue all leadsgenerated by marketing efforts, including inquiries through email, social media, the hotel's website and online hotel booking sites. Every job function should ultimately lead to "closing" or securing sales for the hotel. One sales method consists of telephone calls, conversing with leads in an effort to convince guests to book one or several rooms. A powerful and accurate job description will help you attract higher quality job seekers, get closer matches to your ideal candidate, and set shared expectations. The hotel sales executive’s role is important to the success of any hotel establishment. Depending on the size of the hotel, the staff can be as small as just one additional person or can include more than a dozen other workers. … Manage budgets/expenses, analyze and interpret financial information and monitor sales and profits. ), • Handles any complaints or reviews related to group/corporate sales or marketing initiatives, • Ensures that key accounts booking room blocks have a fantastic stay and receive VIP treatment, • Creates positive, lasting relationships with contacts from Key Accounts, • Tracks movement of key contacts as they move from one organization or company to another and nurtures long-term relationships, • Work closely with the Revenue Manager to ensure proposed rate negotiates meet the hotel’s goals and also to ensure the proper distribution of room sales across various market segments, • Report on key sales metrics to management on a regular basis to ensure activity goals are being met, PACE for guest room production is on track and revenue is going in the right direction. 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